Health and safety

SAP Concur Fusion 2022 onsite verification:
Details on Health Pass by CLEAR

SAP is committed to the health and safety of its employees, customers and other invitees. To support this effort, all attendees of SAP Concur Fusion must provide certified proof of:
  • Full vaccination against COVID-19 or
  • A negative COVID-19 test result recorded within 72 hours prior to arriving at the event before checking in.
SAP Concur is partnering with Health Pass by CLEAR for secure, digital proof of COVID-related health insights via the free CLEAR mobile app. Create your account and complete your health screening with Health Pass by CLEAR ahead of the event for expedited check-in. 

New to CLEAR? Steps to set up your account 
Complete these steps anytime between now - and a week before arriving.
Completion will take around 5 minutes, and requires a valid government-issued photo ID. 

Download the CLEAR app by scanning the QR code above or clicking on the below links to download:

Tap on the ‘Profile icon in the bottom right corner of screen. Select ‘Get CLEAR.

Select the complimentary enrollment option.

When prompted, enter the email address you used to register for SAP Concur Fusion, phone number, and have your government issued photo ID ready to complete enrollment.



Link your CLEAR account to SAP Concur Fusion 2022
Complete these steps after receiving the event code via email. Registered attendees can expect the event code a week prior to the event.
If you plan on providing a test result instead of vaccination proof, we recommend completing these steps no more than 72 hours prior to your onsite arrival. 






Open the CLEAR app on your phone, and click on ‘Get Started ’ within the white Health Pass tile. 

Select ‘Have a Code?’ on the next screen.

Enter your event code and click Continue.’ Note: Registered attendees will receive this code via email.

If you have already enrolled in CLEAR, use the email address associated with your membership and snap a quick selfie to verify your identity.

If you have not enrolled in CLEAR, create your CLEAR member account at this stage. When prompted, enter your email address, phone number, and have your government-issued photo ID ready to complete enrollment.

Follow prompts on the Entry Requirements page to securely confirm your proof of vaccination or negative test results.



Generate your status page
Complete these steps 12 hours prior to your arrival onsite





Open the CLEAR app on your phone, and click on the white Health Pass tile,

If you have already linked your Health Pass to the event, then you will see SAP Concur Fusion 2022.

If you have not linked to SAP Concur Fusion, then you will click on Health Pass, link your event using the event code provided via email and proceed.


Confirm your identity with a quick selfie. 


Click ‘Open Health Pass’ to get your result. Green means you're good to go! 

If you have a red status or any issues, please stop by the Health and Safety kiosk onsite for further assistance. 



FAQs on Health Pass by CLEAR
For general health and safety questions on the in-person experience, click here

What is Health Pass by CLEAR?
Health Pass by CLEAR is a free feature in the CLEAR app that provides an easy way to complete health screenings for a safer, easier return to in-person events. After a quick one-time enrollment, you’ll follow instructions to comply with health requirements for SAP Concur Fusion 2022.

How Health Pass by CLEAR work for SAP Concur Fusion?
The week prior to the event an event code for SAP Concur Fusion 2022 will be shared with registered attendees via email. Attendees will input the event code into Health Pass by CLEAR, as well as certified proof of full vaccination against COVID-19 or a negative COVID-19 test recorded within 72 hours prior to arriving. This will generate a green or red status within the app. 

Upon arriving onsite, you will be asked to show your status page within the app - if your page is green, you can proceed onto registration to collect your conference badge. If your page is red, please visit the Health and Safety kiosk onsite. 

Is there an event code for SAP Concur Fusion that attendees should input into Health Pass by CLEAR?
Yes. The event code will be shared with registered attendees the week prior to the event. Prior to receiving the event code, please create your account. If you are a registered attendee and have not received the event code 3 days before arriving in Orlando, please contact sapconcur_events@sap.com for more information.

What should I do if I have a CLEAR account tied to my personal email, but registered for SAP Concur Fusion using my company email?
Don't worry, you can still use your CLEAR account to generate your Health Pass for SAP Concur Fusion 2022. Please proceed with the steps above to generate your Health Pass once the event code is shared.

What should I do if I am travelling to Orlando from outside of the United States, and unable to download the CLEAR app?
Currently the CLEAR app is only available in the United States. If you are travelling from another country, please bring a physical copy of your full vaccination against COVID-19 or a negative COVID-19 test result recorded within 72 hours to Health and Safety kiosk to receive your conference badge.

Am I required to download the CLEAR app for entry to the event?
We encourage attendees create a CLEAR account and complete your health screening with Health Pass by CLEAR ahead of the event for expedited check-in.

How do I link a valid COVID-19 vaccination?
Upon receiving the event code, open the CLEAR app and click on the Create your Health Pass tile. There are two options to digitally verify your COVID-19 vaccine, select the one that works best for you. 

Option 1: Upload a photo of your CDC Vaccine Card
  • When prompted to add your vaccination, select ‘add your vaccination card.’
  • Take a photo of your vaccination card and confirm your vaccine information. Please note, the photo of your CDC card is used to generate a Health Pass. You will not be able to access it again after it is taken.
  • Once confirmed, proceed to complete your Health Pass.
Option 2: Digitally link a vaccine from a Health System or Pharmacy
  • Select your vaccine provider in the menu or by searching ‘other providers’. Log-in to your patient portal and follow instructions to securely link your account with CLEAR. The CLEAR app is integrated with select healthcare providers and pharmacies. If you are unable to find your provider in search, CLEAR may not be able to link with them at this time. 
  • Your results will link automatically - do not try to resync your results. Note, sync time varies by provider and may take up to 30 minutes. 
  • Once synced, proceed to complete your Health Pass.
How do I link a valid COVID-19 test result?
Within the CLEAR app search for verified lab providers, and select your preferred provider for testing. Complete your test 72 hours prior to arriving onsite. Once testing is completed at a verified lab provider:
  • Open the CLEAR app and click on the Create your Health Pass tile
  • Tap Add COVID test in the entry requirements checklist to begin
  • Select your testing provider in the menu or by searching ‘other providers’
  • Log-in to your patient portal and follow instructions to securely link your account with CLEAR
The CLEAR app is integrated with select healthcare providers and pharmacies. If you are unable to find your provider or unable to link a test, please bring a physical copy of your test results and your government-issued ID to the Health and Safety kiosk to receive your conference badge.

How can I find my Health Pass result after I close the app?
Open the app and tap on the Health Pass tile. Choose Open Health Pass to retrieve your result again. Your Health Pass is only available for 12 hours and then you will need to complete a new one.

What if I made a mistake resulting in a RED Health Pass?
The red Health Pass will remain for 12 hours. If you mistakenly enter information within 12 hours of your arrival, please bring a physical copy of your test results and your government-issued ID to the Health and Safety kiosk to receive your conference badge.

How long does a Health Pass result last?
Your Health Pass will remain valid for 12 hours following completion of all requirements.

Can I take show a screenshot of my Health Pass for entry?
No, you must show your Health Pass in the CLEAR app because it is a dynamic screen.

How do I change my screening option if I selected the wrong one?
Select ‘Change Screening Option’ on the Entry Requirements screen.

If I have recently used Health Pass for a separate event, do I need to generate a new Health Pass?
Yes. Please select ‘Change’ on the white Health Pass tile, then select Have a code?’ and enter the code provided by the SAP Concur team for SAP Concur Fusion 2022. 

How do I create a Health Pass if I do not have a smartphone?
If you do not have a smartphone, please bring a physical copy of your full vaccination against COVID-19 or a negative COVID-19 test result recorded within 72 hours as well as your government-issued ID to the Health and Safety kiosk to receive your conference badge.

What if my front facing camera does not work?
To enroll in CLEAR, you must have a mobile device with a front facing camera that functions. If you do not have this, please bring a physical copy of your full vaccination against COVID-19 or a negative COVID-19 test result recorded within 72 hours as well as your government-issued ID to the Health and Safety kiosk to receive your conference badge.

How is the information I provide to Health Pass used?
Your vaccination details or lab results are only utilized to generate a red or green health status for screening purposes. Your Health Pass result (red or green) and the time your pass was completed will be shared only with the SAP Concur event staff. The use of your data is governed by CLEAR’s Member Terms and Privacy Policy and you can learn more here.

How does CLEAR protect my personal data?
CLEAR is fully committed to protecting members' information, and never sells or rents personal information. Personal information is only used to deliver a frictionless and secure experience with CLEAR. You can read more details about this in the CLEAR Privacy Policy here.

How do I get in touch with CLEAR?
For general questions, you can visit our FAQ page at clearme.com/support. You can also contact our Member Care team by opening the CLEAR app and tapping Get in Touch at the bottom of the home screen or by calling 1-855-CLEARME (253-2763).

How do I cancel my CLEAR account following the event?
If you are using the free account via CLEAR, please reach out to 1-855-CLEARME (253-2763) to cancel your account. If you have a paid membership with CLEAR, visit my.clearme.com and login with your email and password. Select ‘Memebership Details,’ then ‘Cancel.’