Experience feedback is essential for SAP Concur to develop insights and understand the needs of our customers.
In fact, it is the key element to improve the experience we deliver in the best and quickest way possible. We take immediate action to ensure that our customers feedback leads to instant improvement.
So, how did SAP Concur manage its customers feedback? How did we convert customer feedback into fast improvement?
In our Webinar named “We heard you”, a panel of experts explain how the feedback process takes places and what changes were made specifically to improve the recent costumer experience in all phases.
Join us to learn everything you want to know about customer feedback and the development for all kind of businesses.